For teams
Everyone practices the same conversation. You coach the gaps.
Role-play in a workshop reaches a few people for a few minutes. With practice scenarios, every person on the team rehearses the pricing objection, the angry customer or the first one-to-one as often as they need, and you see where the group is still unsure.
How teams use it
Before a launch
New product, new price, new competitor. Put the conversation your team is about to have into a scenario and assign it for the week before.
Onboarding new hires
A new salesperson or support agent rehearses the typical calls before speaking to real customers, and repeats the ones they found hard.
New managers
First feedback conversation, first underperformance talk, first no to a pay request. Practice lowers the stakes of doing it for the first time.
Assignments and programs
Assign a single scenario or a program of several steps to a person or a team, with a release date and a due date. Participants see what is expected of them. You see who has started, who has finished and how many attempts it took.
Coaching, not scoring people
Shared criteria
The whole team is measured against the same criteria, so feedback in one-to-ones uses the same language.
Group patterns
See which criteria the team finds hardest and which moments people most often miss. Plan the next team session around that.
For development only
Results are there to guide practice and coaching. They are not a ranking and should not be used for hiring, promotion, pay or disciplinary decisions.
Who it is for
Give your team a scenario for next week
Start with one conversation that matters now and invite the team to practice it.