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Feedback for managers

Give feedback that is heard, not just delivered.

New and experienced managers alike avoid feedback talks or rush through them. The team member may disagree, explain, get emotional or simply nod and change nothing. Practice the whole conversation, not just the opening line.

What makes feedback conversations hard

  • Vague observations

    "Your attitude could be better" invites an argument. Specific examples do not.

  • The sandwich trap

    Wrapping the message in praise so thick that the person leaves thinking everything is fine.

  • No clear next step

    The talk ends, nothing is agreed, and the same issue comes back a month later.

Team members you can practice with

Each one has a side of the story you do not know at the start: a personal situation, an unclear expectation, a conflict in the team. You find it out by asking, not by assuming.

  • The defensive expert

    Strong performer who does not accept that anything needs to change.

  • The quiet one

    Agrees with everything and gives you nothing to work with.

  • The overwhelmed one

    Missing deadlines for reasons that only come out if you ask.

What the feedback shows

The report checks whether you described behavior and its impact, asked for their view before proposing solutions and agreed on something concrete. It quotes the moments that helped and the ones that made the person close up.

Practice for your own development

This is a place for managers to rehearse and improve. The scores are a coaching tool for you. They are not designed to evaluate managers for promotion or performance decisions.

Scenarios to start with

Conversations by situation

How it works in the product

Rehearse the talk you have been postponing

Pick a team member, give the feedback, and see how it lands.